FIVE-STAR LIFETIME TRADE-UP POLICY

PROTECTS YOUR PIANO INVESTMENT FOR GENERATIONS TO COME

THE MOST GENEROUS TRADE-UP POLICY IN THE PIANO INDUSTRY

If at any time the original piano purchaser wishes to upgrade their acoustic piano purchased from Mattlin-Hyde Pianos, we will give the original owner the full purchase price of that piano towards a piano upgrade of greater value ― so long as the trade-in piano has been maintained properly, and is in reasonable working condition.

YOUR PIANO PURCHASE IS TRULY AN INVESTMENT FOR A LIFETIME

Once you’ve discovered that owning a piano can bring lifelong enjoyment…becoming the “centerpiece” of your home…you may also find that your musical needs change. Whether your children or grandchildren develop from beginner to more advanced study, or if you discover in yourself a hidden passion for the piano as an adult or retiree, your piano investment is protected by our Full Lifetime Trade-up Policy. It is not uncommon for piano shoppers, who visit our showroom, to get emotional once they connect with just the right piano that speaks to them. This is a very personal matter. Some customers have owned two or three different pianos over the course of several years. They love our attractive and generous Lifetime Trade-up Policy that protects their piano investment for generations to come.


Digital pianos carry 100% two-year equal trade-up, or greater original purchase value. This nonrestrictive provision means that within a two-year period, the purchaser of a digital piano can trade back to anything of equal, or greater, value and get FULL TRADE BACK VALUE toward their new purchase.


We want you to be happy with your piano for the rest of your life.